Apps / Identity

Know who you are actually dealing with.

Ask the person behind a customer, a supplier, a contractor, or a new account to confirm who they are, and get a clear result back in your workspace. Widely known as KYC, short for know your customer.

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The check

An ID check, not an integration project.

You ask for a check. The person receives a secure link that works once, photographs a valid government photo ID, and takes a selfie. The document is read and checked, the portrait on it is compared with the selfie, and the outcome comes straight back to your workspace as an ID checked badge on that person.

All apps

Nothing to sign up for. The person completing the check creates no account and installs nothing. The link carries the whole context.
Built for the phone in their hand. A request that starts on a desktop hands off to a phone camera with a QR code, and the page updates itself the moment they finish.
Delivered how you like. QR code, email, text message, or a link you copy and send yourself.
Your agent can run it. Ask it to send a check, report who is still unverified, or hold an account until someone verifies.

Three steps

Three steps, a few minutes.

From asking for a check to acting on the answer.

You send the request

Ask for verification against a contact or a person on your team, with the name and date of birth you were given. Sois creates the secure link and you choose how it reaches them.

They verify

Front and back of a valid photo ID, then a selfie. Framing and image quality are checked as they go, so a poor capture is caught before it is submitted rather than after.

You get an answer

Checked, not checked, or held for a closer look. Verified people carry an ID checked badge wherever they appear in your workspace.

What it looks at

What the check actually looks at.

Every check returns its reasons, so the result is something you can explain rather than a verdict you have to take on faith.

The document is read, and the name, date of birth, number, and expiry date are taken from it.
An expired document fails. Details that do not match what you were told fail.
The portrait printed on the document is compared with the selfie.
On a passport, the machine-readable strip is checked against the printed details. On a driving licence, the barcode on the back is cross-checked against the front.
The selfie is checked for basic quality: one face, in focus, eyes open, nothing covering them.

Where it stops. A check confirms that a person holds a document that reads as genuine and that they match its photograph. It does not screen anyone against sanctions, watchlists, or politically exposed person lists, it does not look anyone up in a government database, and it does not verify a company. Whether a check satisfies a particular obligation in your industry or country is a decision for you and your advisers.

Your rules

Decide what a verified identity unlocks.

A badge on its own changes nothing. What matters is what you attach to it, and that is yours to set.

Require it to get in. Make verification a condition of access for the kinds of account you choose, and leave the rest untouched.
Hold one party. Lock a single customer or supplier contact until they complete, when it is one relationship you need certainty about rather than all of them.
Set the bar. Choose how much a check has to establish before it counts. Which documents are accepted, and what each one is worth, follow the country the person is in.
Let it expire. Verification can lapse after a period you set, so a check from two years ago does not stand for ever.

Handled like it matters

Kept carefully, and not kept long.

People hand over an identity document because they are asked to. The least they are owed is that it is kept carefully, and not kept long.

The images do not linger

The ID photographs and the selfie are used for the check and nothing else. They are encrypted, and deleted automatically fourteen days after it completes. The outcome and the record of how it was reached remain; the pictures do not.

A badge, not a passport

Your colleagues see a status. They do not see somebody's identity document. Access to what sits underneath is restricted, time limited, and logged every time it is used.

Borderline goes to a person

When an automated result is not clear-cut, the check is held for human review rather than thrown out, and the decision, whoever makes it, is recorded against the check.

Questions

Questions people ask.

Is this KYC?

KYC, short for know your customer, is the practice of confirming who you are dealing with before you do business with them. Sois does the identity part of that: it confirms a person is who they say they are, using a government photo ID and a selfie. It does not screen anyone against sanctions or watchlists, and it is not a compliance certification. If you work in a regulated sector, treat the result as evidence for your own process.

Can I verify a company as well as a person?

Not today. A check confirms a person. When you verify a customer or a supplier, you are verifying the individual you actually deal with there, such as the account holder, the director, or the engineer turning up on site.

What does the person have to do?

Open the link on a phone, photograph the front and back of a valid photo ID, and take a selfie. There is nothing to install and no account to create. The link works once and then expires.

What happens to their ID photographs?

They are encrypted, used only for the check, and deleted automatically fourteen days after it completes. A person can ask for erasure sooner. What stays is the outcome and the record of how it was reached, not the images.

What happens if a check does not pass?

Nothing fails quietly. A borderline result is held for a person to review rather than rejected outright, and a failed check is shown as failed with its reasons, so you can ask for it again instead of guessing.

Can my agent handle it?

Yes. Sending a check, telling you who is still unverified, and holding an account until someone verifies are all things you can ask your agent to do in plain language.

Is it switched on for my workspace?

Identity verification is enabled per network rather than being on for everyone by default. If you need it, talk to us and we will tell you what is involved.

Start

Know who is on the other side.

Launch a workspace, or talk to us about turning identity verification on for your network.

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Nothing to sign up for
Works on the phone in their hand
Images deleted after the check